1. Do not repeat the same transaction immediately.
For payments, grades, attendance, registrations and other saved records, first reconnect and verify whether the original action was completed.
2. Reconnect before working with protected records.
The installed app can open a safe connection message when the internet is unavailable, but it does not provide offline access to protected school records.
3. Report problems without sharing passwords.
When requesting support, provide the page name, the action you were completing, the approximate time and the message shown on the screen.